Privacy Policy for SMS Communications
Effective Date: Mar 01 2025
Boo Bear Factory (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you opt-in to receive SMS communications, which we use exclusively for customer service purposes, in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA), and 10DLC guidelines for messaging.
By consenting to receive SMS messages from us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you sign up to receive SMS messages, we collect the following information:
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Your phone number.
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Any other information you may voluntarily provide to us (e.g., name, email address) through communication channels.
2. How We Use Your Information
We use the information we collect only for customer service purposes, including:
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Responding to inquiries, requests, or concerns regarding your orders, services, or account.
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Providing important updates, such as order status, shipping notifications, and other necessary customer support communications.
3. Consent to Receive SMS Messages
By providing your phone number and opting into SMS messaging from us, you consent to receive recurring automated SMS messages solely for customer service purposes. You may receive up to [XX] messages per month.
4. Opting Out
You may opt-out of receiving SMS messages at any time. To opt-out, simply reply with "STOP" to any of our SMS messages, and we will immediately cease sending messages to that number. For help, reply with "HELP."
5. Data Security
We take the security of your personal information seriously. We use reasonable physical, electronic, and procedural safeguards to protect your data from unauthorized access, disclosure, or alteration.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third-party service providers who assist in the delivery of our SMS customer service messages, subject to appropriate safeguards.
7. Your Rights
You have the right to:
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Access and update your personal information.
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Request the deletion of your data, subject to applicable law.
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Opt-out of customer service communications at any time.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy or the use of your information, please contact us at:
Boo Bear Factory
969 Dalton Road
Riverside, CA 92501
boobearfactory.com@gmail.com
Boo Bear Factory Bring Giant Teddy Bears To Life to put a smile on your loved ones faces. Perfect for birthdays, weddings, anniversaries, or just because! Our mission is to create high quality yet affordable products that fill every moment with joy; to be a source of inspiration for an elevated lifestyle.